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Free Shipping For All Orders Over RS 999

Shipping policy

We’re committed to delivering your order quickly, safely, and affordably across India. Please read our shipping policy carefully before placing your order.

1. Shipping Locations

We currently ship Pan-India to all serviceable pin codes via our trusted courier partners — Bluedart, Delhivery, XpressBees, ShadowFax, Ecom Express, and more.

2. Order Processing Time

  • All orders are processed within 1–2 working days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Prepaid orders are prioritized for dispatch. COD orders may require verification via call or message before processing.

3. Estimated Delivery Time

  • Metro Cities: 2–4 working days

  • Tier 2 & Tier 3 Cities: 3–6 working days

  • Remote or Rural Areas: 5–8 working days

🕒 Please note: Delivery timelines are estimated and not guaranteed. Delays may occur due to courier issues, weather, strikes, or unforeseen events.

4. Shipping Charges

  • Free Shipping on all orders above ₹ 999

  • A ₹ 80 standard shipping fee applies to orders below ₹ 999

  • In rare cases, remote-area surcharges may apply — customers will be informed before dispatch.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or SMS with your tracking number

  • A real-time tracking link to monitor your shipment on the courier partner’s website

If you haven’t received tracking details within 48 hours of placing your order, please contact our support team.

6. Delays & Unavailable Delivery Areas

We are not liable for delays caused by courier partners, natural calamities, strikes, or restrictions beyond our control.
If your pin code is unserviceable, we’ll notify you promptly and issue a full refund.

7. Missed or Undelivered Packages

  • If the delivery attempt fails due to recipient unavailability, an additional attempt may be made.

  • If the courier is unable to deliver after multiple attempts, the parcel will return to us.

  • Additional shipping charges may apply for re-dispatch.
    Please ensure your phone number and address are accurate and reachable.

8. Cash on Delivery (COD) Orders

  • COD is available for select pin codes only.

  • A nominal COD handling charge may apply.

  • All COD orders must be confirmed before dispatch — unverified COD orders will be cancelled automatically.

9. Contact Us

For shipping-related queries or delivery issues, contact:

Jaipuria Collections
Email: support@jaipuriacollections.com
Phone / WhatsApp: +91 9582698553
Business Hours: Monday – Saturday, 10 AM – 6 PM
Business Address: 28 Begumpur Park, Malviya Nagar, New Delhi – 110017, India

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